get2Clouds(R)

FAQs

 
Q1. Can I use get2Clouds® without any existing Cloud service?
No, you need a cloud account to use get2Clouds®. You can sign up for a cloud account using the Register button on the Cloud Settings tab. The Register button is shown as soon as you select a cloud provider from the drop down menu.
Q2. What platforms does get2Clouds® support?
get2Clouds® supports Windows XP SP3, Vista, Windows 7, Windows 8 and Windows 10.
Q3. Which cloud services are supported by get2Clouds®?
get2Clouds® is compatible with Google Drive, Dropbox, Box, Microsoft OneDrive, MagentaCLOUD, and SugarSync. More cloud providers will be added soon.
Q4. How much does get2Clouds® cost?
The non-commercial version of get2Clouds® is free of charge and can be downloaded from https://www.get2clouds.com/download A premium version with added features for commercial clients and proprietary encryption technology can also be purchased. Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.
Q5. How can I use get2Clouds® with Mac?
get2Clouds® for Mac is available for commercial customers only. To find out more, please send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it.
Q6. I want to uninstall get2Clouds®. How should I do this?
To uninstall get2Clouds®, you need to go to the Add/Remove Programs option within the Control Panel, where it can be safely removed.
Q7. Is my data safe and secure?
Yes. get2Clouds® uses state-of-the-art encryption. The data is sent via a secure socket layer (https).
Q8. What is the best way to securely send a password to the receiver of the file I want to transfer?
A good suggestion is to break the message into chunks. Send part of it one way for example, via email and the other part another way, via text message. Should anyone hack into either their email or device, they would only see one part of the password information.
Q9. How do I ensure my password is secure?
It is often recommended to include both upper case and lower case letters, at least one special character and one or more numbers, and it should be at least 8 characters long. Combining two or more unrelated words is also a good method to use. A good method to memorize a complex password is to remember a sentence like 'This year I go to Italy on Friday July 6!' and use the first characters as the actual password. In this case 'TyIgtIoFJ6!'. This method even helps against shoulder surfing. See wikipedia.org for detailed information.
Q1. How can I send a large file?
Open get2Clouds® app and click < File Transfer >. Choose a cloud service provider and sign in to your cloud. Choose to send the file via email or via E2E Messenger. Fill in the details of your transfer; the name of the receiver, a message to include with the file. Click < Choose > to select the file you’d like to send. Press < Start Upload > to send the file.
Q2. How do I encrypt and synchronize data to my cloud?
Create a profile in Private Cloud or Corporate Cloud, depending on whether you’re using your personal or business cloud. Simply hit the sync button to encrypt and upload your device files to your cloud. These files are now encrypted in a secure format. There is an option to clear these files if you wish to remove them from the cloud completely.
Q3. How do I contact someone using the messenger?
First, register your number. You can use your actual number or, if you prefer or are using a device without a SIM, create a 555 number. Once your number is registered click < New Message > and choose from your contacts. If you’d like to see which of your contacts is already using get2Clouds® E2E Secured Messenger, click the get2Clouds® icon on the top right of the contact list.
Q4. Which cloud services are supported by get2Clouds®?
get2Clouds® is compatible with Google Drive, Dropbox, Box, Microsoft OneDrive, MagentaCLOUD, and SugarSync. More cloud providers will be added soon.
Q5. Is my data safe and secure?
Yes. get2Clouds® uses state-of-the-art encryption. The data is sent via secure socket layer (https) and you create your own personal encryption password.
Q6. How do I ensure my password is secure?
It is recommended to include both upper and lower case letters, at least one special character and one or more numbers, and it should be at least eight characters long. Combining two or more unrelated words is also a good method to use. A helpful way to memorize a complex password is to remember a sentence like ‘This year I go to Italy on Friday July 6!’ and use the first characters as the actual password. In this case ‘TyIgtIoFJ6!’. This method even helps against shoulder surfing. See Wikipedia.org for detailed information.
Q7. Can I see who reads messages I send using the messenger?
Yes. You can send someone a SelfieCheckr message and they can’t see the content unless they send a Selfie straight back. To do this, click the purple SelfieCheckr icon on the far right under the chat bubble. Or, to send someone a Selfie via SelfieCheckr, click the blue SelfieCheckr icon second from the right within the chat bubble.